POLESTAR

Client: Homeowner Protection Office of B.C.

Type of product: Summary of policies and programs for homeowners

Target audience: General public

Dates: 2006 to 2008

Details: The B.C. Homeowner Protection Office needed a series of guides explaining consumer protection and home warranty coverage for homeowners. It needed to provide homeowners with a description of the B.C. Home Warranty program that was both technically accurate and accessible for general homeowners. We worked with program managers and content experts to develop the content for the guides and to write the final text.

Sample text: For a PDF sample, see Buying a Home in British Columbia: A Consumer Protection Guide.